12 Apr, 17 After hours and weekend call service
We use a pediatric after-hours triage service. This service is called Nurse Telephone Triage Service (NTTS) and uses experienced registered nurses to answer after-hours and weekend calls. To access this service, call our office number, 802-388-1338 and you will be transferred to the NTTS. They will provide timely clinical advice and treatment plans based on a patient's symptoms. A record of all calls is sent to Rainbow Pediatrics so that our providers can follow up with patients. This service is utilized by pediatric offices across the country. Please know that if you wish to speak directly with the on call provider, you may do so by requesting this when you speak with a nurse from NTTS. We partner with Middlebury Pediatrics to provide 24/7 call coverage. Both of our practices use this after hours triage service. Acute visits are available on Saturdays and Sundays from 9:00 am to 11:30 am. Please call at 8:00 and the receptionist will schedule your child and let you know which office is providing care. If you have any questions or concerns, your feedback is valued and appreciated.